❓ Frequently Asked Questions
All your questions about jebaz answered
From deposits to bonuses, betting markets, VIP benefits, and responsible gambling — find clear answers to all the important questions in one place.
After joining jebaz, many members have various questions — how to deposit money, what the bonus terms are like, what happens to a bet if a match is cancelled due to rain, or where to get help if something goes wrong. On this page we have provided detailed answers to all those common questions, so you can play with peace of mind. If you cannot find an answer to your question, contact us via our 24/7 live chat or email.
Stay Safe
Responsible Gambling
There are certain signs to watch for — such as spending more than your set budget, repeatedly playing to recover lost money, losing focus on family or work, and being unable to stop betting. If you find yourself in this situation, visit our responsible gambling page and speak with the support team.
Yes, jebaz offers both cooling-off and self-exclusion options. Cooling-off means taking a break for a set number of days. Self-exclusion allows you to deactivate your account for a longer period. To activate either option, contact our support team via live chat or at [email protected].
Absolutely. You can set a daily, weekly, or monthly deposit limit as you prefer. Once a limit is set, it takes effect immediately. Requests to increase the limit take some time to process, keeping your safety in mind. Contact the support team to set up a deposit limit.
jebaz is for players aged 21 and above only. Participation by minors is strictly prohibited. Age is verified during registration, and identification may be requested if there is any doubt. If there are minors in your household, it is recommended to use parental controls on your device.
Betting should always be for entertainment, not as a source of income. Set a budget for yourself before playing and try not to exceed it. Stay away from two habits: placing large bets out of emotion, or trying to quickly recover losses after a loss. If in doubt, take a break.
Betting Guide
BPL & International Matches
An accumulator, or "acca", is placing multiple match selections together in a single bet. If all selections are correct, the reward is much higher, because each set of odds is multiplied together. However, if even one selection is wrong, you lose the entire bet. For example, you could include a selection like "Bangladesh will win" in the Bangladesh vs India match in your acca.
On jebaz, for BPL, T20, and other international cricket, you can find markets including match winner, top batter, innings total runs, over/under, number of sixes, and more. In in-play betting, odds change during the match and you can take advantage of opportunities in the moment.
If a match is cancelled due to rain or any other reason and no result is declared, the bet is generally considered void and the full stake is refunded. For accumulator bets, the cancelled selection is removed and the remaining selections are used to settle the bet. See the terms and conditions page for specific rules.
Decimal odds are the simplest format. For example, odds of 2.50 mean that if you place a ৳100 bet and win, you get back a total of ৳250 (including your original ৳100). That means a profit of ৳150. The higher the odds, the lower the chance of winning but the larger the reward — that is the core idea.
Yes, alongside BPL, jebaz also offers betting markets for IPL, the ICC T20 World Cup, and other international cricket tournaments. Football and kabaddi events are supported as well. Visit the cricket section for more details.
Special Benefits
VIP Program
jebaz VIP members receive their cashback every week — as a percentage of their total net losses for the week. Play from Monday through Sunday is calculated and the cashback is generally added to the account at the start of the following week. This cashback goes directly to the balance and can be used to play again.
jebaz has four VIP tiers. The Bronze tier offers a maximum weekly cashback of 0.3%. The Silver tier offers a maximum of 0.6%. The Gold tier offers a maximum of 0.9%. And the highest tier, Platinum, offers a maximum weekly cashback of 1.2%. The higher the tier, the greater the benefits.
Playing regularly and participating actively is the main path to moving up to higher tiers. The more you play, the sooner the opportunity to advance to the next tier arises. When the required activity for each tier is met, you will automatically receive a notification of your upgrade.
Beyond cashback, higher-tier VIP members enjoy benefits such as a dedicated account manager, faster withdrawal processing, special promotional offers, and priority access to tournaments. Platinum members receive the most personalized service.
No, there is no need for a separate application. Once you open an account at jebaz, you automatically become part of the VIP program and start at the Bronze tier. Your progress is tracked as you play.
Payment Guide
How to Deposit Money
Money can be deposited at jebaz through three popular mobile wallets — bKash, Nagad, and Rocket. All three methods are widely used in Bangladesh and are fast and secure. Rocket is the mobile wallet of Dutch-Bangla Bank.
The minimum deposit amount at jebaz is ৳100. This applies equally to all three methods — bKash, Nagad, and Rocket. Being able to start with a small amount makes the platform very convenient for new players.
jebaz generally does not charge any processing fee on deposits. However, the mobile wallet operator (bKash, Nagad, or Rocket) may charge according to their own policies — this will be visible in the respective app. There are no hidden charges from jebaz.
Log in to your jebaz account, go to the deposit option, and select Nagad. Then enter the desired amount and make the payment via Nagad to the displayed number. Once the payment is successful, the amount will be added to your jebaz balance within a few moments. The entire process is generally completed within a few minutes.
Occasionally a deposit may be slightly delayed due to a network or system issue. Wait a few minutes and refresh the page. If it still hasn't appeared, take a screenshot of the payment or note the transaction ID and contact us immediately via live chat or at [email protected]. Our team will resolve it quickly.
Withdrawals from jebaz are generally completed within 15 minutes to 2 hours. The minimum withdrawal amount is ৳800. Money can be withdrawn via bKash, Nagad, or Rocket. Account verification must be completed before making a withdrawal.
Have more questions? We are ready to help
If you cannot find an answer on this page, our support team is available 24 hours a day, 7 days a week in both Bengali and English. Get instant help via live chat, or write to us in detail by email.
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