🔒 Data Protection Policy

jebaz Privacy Policy

Your personal information is very important to us. This policy describes in detail how jebaz collects, uses, and keeps your information secure.

This privacy policy applies to all jebaz services and may be updated at any time. We will notify you of any significant changes.
1

Introduction & Scope

This privacy policy ("Policy") provides a detailed explanation of how jebaz manages the personal information of users ("you" or "user") of its online betting and casino platform. This policy takes effect when you visit the jebaz website, create an account, or use any of our services.

jebaz places the highest priority on user privacy. We believe that keeping your personal information secure is not only a legal obligation but also an ethical responsibility to our users. This platform is strictly for individuals aged 21 and above.

If you have any questions about this policy, contact us at: [email protected] — our support team provides assistance in both Bengali and English.

2

What Information We Collect

jebaz collects the following types of information in order to provide its services.

2.1 Identity Information

The information you provide when registering an account includes:

  • Full name and date of birth
  • Email address
  • Mobile number (linked to your bKash, Nagad, or Rocket account)
  • Username and password (stored in encrypted form)

2.2 Financial Information

We collect payment-related information to process deposits and withdrawals. jebaz handles transactions exclusively through bKash, Nagad, and Rocket. We do not store your mobile wallet PIN or full payment credentials.

2.3 Technical and Usage Information

When you use our site, the following information may be collected automatically:

  • IP address and device type
  • Browser type and version
  • Pages visited, session duration, and click data
  • Information obtained from cookies and similar tracking technologies
  • Operating system and device identifier

2.4 Information from Communications

When you contact our support team via live chat or email, records of those conversations may be retained for service improvement and dispute resolution purposes.

3

Purpose of Using Information

jebaz uses collected information for the following purposes:

  • Account management: To create, verify, and manage your account.
  • Service delivery: To operate betting, gaming, and transaction services without interruption.
  • Security assurance: To prevent fraud, money laundering, and illegal activity, and to maintain platform security.
  • Identity verification: To confirm a user's age and identity (only individuals aged 21+ may use this platform).
  • Customer support: To resolve any issues or queries you may have.
  • Service improvement: To analyze user experience and improve the quality of our platform and services.
  • Legal compliance: To comply with applicable laws and regulations and for dispute resolution.
  • Responsible gaming: To identify signs of addiction or problematic behavior and provide support to users.

We never sell or transfer your information to third parties for free, unless legally required to do so or with your explicit consent.

4

Cookies & Tracking Technologies

The jebaz website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

4.1 Essential Cookies

These cookies are essential for the basic operation of the site — such as maintaining login sessions, ensuring form security, and remembering your preferred language settings. Disabling these cookies may cause the site to not function properly.

4.2 Analytical Cookies

These cookies are used to analyze how users interact with our platform. The data collected is completely anonymous and is not used to directly identify you.

4.3 Cookie Controls

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may limit certain services.

5

Information Sharing with Third Parties

jebaz does not sell your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

  • Payment processors: Information necessary to complete transactions through bKash, Nagad, and Rocket is shared with the respective payment processors.
  • Technology partners: Technology service providers engaged to operate the platform (game software, server services, etc.) may have limited access to information only as needed to deliver their services.
  • Legal obligations: Information may be shared to comply with a legal order from a competent court or regulatory authority.
  • Fraud prevention: Limited information may be shared with security partners to prevent serious fraud or illegal activity.

Any third-party partner is contractually required to adhere to jebaz's privacy standards.

6

Data Security Measures

6.1 Encryption and Security Technology

jebaz uses industry-standard SSL (Secure Socket Layer) encryption to protect your information. All communication between your browser and our servers is encrypted, so no third party can intercept the data.

6.2 Access Controls

Only employees who require access to your personal information for their specific role will be granted it. All employees are bound by strict confidentiality agreements.

6.3 Security Audits

Our security measures are regularly reviewed and tested. Any identified security vulnerability is addressed promptly.

6.4 In the Event of a Security Breach

If a data breach occurs, jebaz will notify affected users as quickly as possible and take the necessary steps to minimize harm.

7

Data Retention Period

jebaz retains your information only for as long as necessary to fulfill the purposes stated in this policy, or as required by law.

  • Active accounts: Information is retained for as long as your account remains active.
  • Inactive accounts: For accounts that have been inactive for an extended period, information may be deleted after notifying you in advance.
  • Transaction records: Financial transaction data is retained for a specified period in accordance with applicable legal requirements.
  • After account closure: Even after an account is closed, some information may be retained for a limited period for fraud prevention and legal compliance purposes.
8

Your Rights

As a jebaz user, you have the following rights regarding your personal information.

Right to Access

You have the right to know what information we are collecting and storing about you.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

Right to Erasure

Where there is no legal obligation to retain it, you may request that your information be deleted under certain conditions.

Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your information.

Right to Data Portability

You may request a copy of the information stored about you.

Right to Withdraw Consent

Where the processing of your information is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, contact us at [email protected]. We will process your request as quickly as possible.

9

Protection of Minors

jebaz's services are strictly for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of registration, and if any account is confirmed to belong to a minor, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

10

Policy Changes

jebaz reserves the right to update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

  • Updated information will be published on this page.
  • A notification may be sent to your registered email for notable changes.
  • Continued use of the platform after any changes will be considered acceptance of the new policy.

We therefore recommend that you review this policy periodically.

11

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

[email protected]
24/7 Live Chat — support available in both Bengali and English

We aim to process all requests as quickly as possible. Privacy-related requests are given the highest priority.

Keep Your Account Secure

Log in to jebaz today on our secure, encrypted platform and enjoy your favorite games with peace of mind.

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